Returns & Exchanges

At iHealth Labs Inc, we want you to love your new look, which is why we offer a 30-day window for returns and exchanges on all unworn apparel with original tags attached. Items must be in their original condition to qualify for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the unworn garments in their original packaging, ensuring all designer tags and security seals remain intact.

• 3.
  Print and Attach Label

  Download and print the prepaid shipping label provided via email, then securely affix it to the outside of your return package.

• 4.
  Ship and Track

  Drop off your package at any authorized carrier location and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.